Eye Village
6616 Washington Ave #B
Ocean Springs, MS 39564

Services

SHIPPING RATES AND POLICY

All packages are shipped via UPS to the billing address of the card holder. Current rate $6.95.

Please allow from 2-3 business days to process prescription lens orders. Contact lens orders typically ship in 1-2 business days. In the event your frame is not in stock, it could take an additional 1-2 days to process your order.

Once order has started processing, it can not be canceled. Prescription orders can not be canceled at any time due to custom nature of the prescription lenses manufacturing and installation. See our Return Policy for more information.
All packages ship with tracking. Tracking number will be provided once order has shipped out.


Estimated arrival time after order shipps: 1-3 business days. Current rate $6.95.

RETURN POLICY


When purchased in the store, Eyeglass frames, Sunglass frames and unopened boxes of contact lenses can be returned for a full refund within 5 days. Prescription eyeglass & sunglass lenses customer made to order and can not be refunded.Eyeglasses and Sunglasses can only be returned in original condition, new, unadjusted and not damaged.Contact lenses can only be returned in a sealed box and without markings.

When purchased online, at our website,Eyeglass frames, Sunglass frames and unopened boxes of contact lenses can be returned for a full refund within 5 days.
Prescription eyeglass & Sunglass lenses customer made to order and can not be refunded.
Eyeglasses and sunglasses can only be returned in original condition, new, unadjusted and not damaged.Contact lenses can only be returned in a sealed box and without markings.

Non-returnable products:


Any custom made prescription lens can not be returned. Any contact lenses that were taken out of the box or marked in any way can not be returned.

HOW TO RETURN A PURCHASE:


If you decide to return your purchase, please call us for assistance in returning your merchandise.You can also visit us during our working hours to process the return.

HOW WILL YOU BE REFUNDED:


After you have returned your purchase in satisfactory condition, we will refund you via check by mail.If you have made your purchase online, we will refund you via check by mail to the address provided at purchase.